Privacy Policy
Effective Date: 06/09/2026
Brighter Future Psychological Services respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information, including information collected for SMS communications.
Information We Collect
We may collect the following personal information from individuals who contact us or use our services:
Name
Phone number
Email address
Information provided through contact forms
SMS message content and communication history related to our services
We collect this information when you voluntarily submit a form on our website or otherwise communicate with us.
How We Process Your Information
We use the information we collect for the following purposes:
To communicate with you regarding appointments, scheduling, and service-related matters
To send SMS messages when you have provided consent
To respond to inquiries and requests
To maintain records of communications
To provide and improve our services
Information is stored securely and is only accessible to authorized personnel who require access to perform their job responsibilities.
When and With Whom We Share Your Personal Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers that help us operate our communications systems, including our SMS service provider, solely for the purpose of delivering communications and maintaining services.
SMS opt-in information and phone numbers collected for SMS communications are not shared with any third parties or affiliate companies for marketing purposes.
We may also disclose information when required by law, court order, or other legal process.
SMS Communications
By providing your phone number and selecting the SMS consent checkbox on our website, you agree to receive SMS communications from Brighter Future Psychological Services.
The consent checkbox includes the following disclosure:
“By checking this box, you agree to receive SMS messages from Brighter Future Psychological Services. You can reply STOP to opt-out at any time. Reply HELP to (626) 513-8831. Messages and data rates may apply. Message frequency will vary.”
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below, subject to applicable legal requirements.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Brighter Future Psychological Services
Website: https://brighterfuturepsych.com/
Phone: (626) 513-8831
SMS Terms and Conditions
1. SMS Consent Communication
Phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliate companies for marketing purposes.
2. Types of SMS Communications
Upon consenting to receive text messages from Brighter Future Psychological Services, you may receive communications related to:
Appointment reminders
Appointment confirmations
Appointment scheduling updates
Follow-up communications related to services
Requests for information regarding appointments
Example:
“Hello, this is a reminder of your upcoming appointment with Brighter Future Psychological Services on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
Message frequency may vary depending on your interactions with our office and appointment schedule.
You may receive approximately 2–5 SMS messages per month related to appointments, scheduling updates, or service-related communications.
4. Potential Fees for SMS Messaging
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages according to your wireless service plan.
5. Opt-In Method
You may opt in to receive SMS messages from Brighter Future Psychological Services by:
Submitting a website contact form and selecting the SMS consent checkbox
6. Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us.
After opting out, you will receive a confirmation message and no further SMS communications will be sent unless you opt back in.
You may opt back in at any time by replying START.
7. Help
If you are experiencing issues with our SMS service, reply HELP to any message or contact us at:
Website: https://brighterfuturepsych.com/
Phone: (626) 513-8831
8. Standard Messaging Disclosures
Message and data rates may apply.
Message frequency may vary.
You can opt out at any time by texting STOP.
For assistance, text HELP or contact us at (626) 513-8831.
Standard messaging rates may be charged by your mobile service provider.